1. DATA CONTROLLER AND REPRESENTATIVE

In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”); as the data controller, Private Vega Oral and Dental Health Polyclinic; We attach importance to personal data privacy and confidentiality of private life.

• We may process your personal data for the purposes and commercial relations specified below;
• Within the framework of the purpose requiring processing and in a limited and proportionate manner in connection with this purpose, in accordance with the law and rules of honesty,
• By preserving the accuracy and most up-to-date form of personal data you have notified us or as notified to us;
• We may process, record, store, preserve and keep, classify, update and, where permitted by the legislation, disclose and/or transfer to third parties limited to the purpose for which they are processed.

2. YOUR PERSONAL DATA THAT MAY BE PROCESSED:

In this context, the following data is collected as personal data;

Identity Data  :It is a data group containing information about personal identity. (Name and surname, Turkish ID No., signature, mother's name, father's name, place of birth, date of birth, place of registration (province/district/neighborhood), identity card series and number, family order number, Volume and order number, marital status, identity registration numbers, reason/place/date of issue, identity card, driver's license and passport photocopy, dependents, gender, nationality, social security number, tax number, license photocopy, employee card, gender,

Contact Data:It is the data group that can be used to reach the person.

Telephone (home/mobile), address, e-mail address

Health Data  :It is the data group that contains the person's health information.

Psychological tests and their results, evaluation scales (projective and neuropsychological evaluations), medications used, disease history, alcohol and cigarette use, diagnosis, epicrisis, anamnesis, rest reports, status reports, prescription, drug reports, family members genetic disease information, laboratory results, doctor analysis and comments, health reports, pregnancy status, disability status

Biometric Data: Palmprint, Biometric and genetic tests and data

Visual/Auditory Data: A data group containing visual and auditory data belonging to the person.

Photo, voice recording, camera recording, driver's license/ID photocopy/scan

Financial Data: A data group containing the person's financial information.

Bank account number, IBAN number, card information, bank name, invoice, current account

Signature Data: It is a data group containing the signature information of the person.

Wet Signature, e-signature, signature photocopy/scan, ID photocopy, signature circular/declaration

Professional Data: It is a data group containing the information of the person's profession.

Institution where he/she works, profession information

Education Data: It is a data group containing the education data of the person.

School, education information,

Employment Data: Company, department and position information,

Family and Relative Data: Name-surname, number, TR ID number of relatives

Legal Process: Correspondence with official institutions and organizations, files and debt information regarding enforcement proceedings

Other: For applications made through the Human Resources tab, the position applied for, the center applied for and, if uploaded by you, a CV, military service status information,

Website: Log records, browser data and session cookies

3. PURPOSE OF PROCESSING YOUR PERSONAL DATA

The personal data we obtain from our clients, patients and visitors, customers and

suppliers may be processed for the purposes specified below and for similar purposes and reasons, including but not limited to these.

• Due to the scope of legal obligations included in the Health Services Fundamental Law No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Institutions, the Regulation on Private Healthcare Institutions Providing Outpatient Diagnosis and Treatment, the Regulation on Personal Health Data and other legal regulations related to health and financial issues,
• Public Health, Medical Diagnosis, treatment and care services, early diagnosis and preventive medicine, planning and management of health services and financing,
• Fulfillment of legal and regulatory requirements,
• Notification of the situation to the relevant institutions if the physician deems it necessary,
• In case you become a member; announcement of our medical diagnosis, treatment and education services to you, sending of e-bulletins, notification about our experts' books, new publications and event dates,
• In case you make an appointment; to inform you and/or your parent/guardian about the appointment, to confirm your relationship with our Center, online and live support,
• Invoicing and legal processes for our purchased services/products,
• Answering all your questions and complaints regarding our health services,
• Planning and executing the internal operations of our Center,
• Measuring patient satisfaction,
• Conducting and developing medical diagnosis and treatment services, obtaining laboratory results,
• Using data in scientific studies,
• Increasing patient/client satisfaction,
• Conducting analysis and similar studies in order to improve the services,
• Planning and conducting risk management and quality development activities,
• Quality and efficiency studies, reports,
• Relevant Legislation
• Providing financial agreements with the institutions we have agreements with regarding the health services provided to you,
• Conducting assignment processes,
• Following up and conducting legal affairs and fulfilling court decisions,
• Information storage, reporting and information obligations stipulated by the institutions as required by the legislation,
• Planning and conducting in-company training and orientation programs, monitoring participations,
• Planning, auditing and executing information security processes,
• Planning and executing corporate communication activities,
• Conducting and following up on paperwork,
• Conducting activities in accordance with the legislation,
• Conducting finance and accounting affairs,
• Conducting and auditing business activities, Ensuring business continuity activities, receiving and evaluating suggestions for improving business processes,
• Improving the services offered to you by increasing the functionality and performance of the website,
• Improving the website and offering new features through the website and personalizing the features offered according to your preferences, Ensuring the legal and commercial security of the website for you and the institution
• Executing the purchasing processes of goods/services,
• Executing after-sales support services for goods/services, Managing customer relations management processes, Executing activities aimed at customer satisfaction, conducting advertising, marketing and analysis studies, conducting advertising campaign promotion processes, conducting web push services,
• Executing performance evaluation processes,
• Executing risk management processes,
• Executing contract processes,
• Executing strategic planning activities,
• Storage archive activities
• Following up requests and complaints,
• Executing the wage policy,
• Executing the marketing processes of products and services,
• Ensuring the security of data controller operations,
• Providing information to authorized persons, institutions and organizations,
• Executing management activities.
• In Call Center calls;

4. DOMESTIC TRANSFER OF YOUR PERSONAL DATA

Your personal data; In line with the purposes explained above and within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of Law No. 6698, by taking the necessary security measures, we can share it with the relevant institutions and organizations within the scope of the Social Security Institution, Ministry of Health, Provincial Health Directorate, Chief Public Prosecutor's Offices, Courts and Enforcement Offices, laboratories with which we have agreements, our affiliated partnerships, our contracted Our Staff, online service units in order to provide effective service with online services over the Internet, and with the relevant official authorities within the scope of our legal obligations and right of defense.

5. TRANSFER ABROAD

Your personal data that we obtain in line with the membership agreement you have signed, distance sales agreement or services you receive, etc.; in accordance with the purposes explained above and within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of Law No. 6698, by taking the necessary security measures; it may be transferred to foreign countries declared by the Board as having sufficient protection or to the specified and similar purposes based on your explicit consent.

6. METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA

As the data controller, to fulfill our legal obligations, to carry out our activities, to protect the legitimate interests of our center, to ensure the performance of the distance sales contract between us, for health, treatment and diagnosis purposes and for the reasons stipulated in the laws; the personal data we request from you in person or through our website/telephone or that you prefer to share with us are collected via e-mail and based on the legal reasons stated above.

Your personal data collected during this process; In order to carry out the above-mentioned processes, to provide health services effectively and efficiently within the framework of legal requirements, to fulfill the duty of care and to be able to carry out our commercial/business activities, during the commencement and continuation of the distance sales contract, your personal data is collected securely in a physical and electronic environment as specified by the Law.

In this context, your personal data is collected for the above-mentioned purposes;  Article 5/2-c of Law No. 6698; the establishment of the contract and its fulfillment, to comply with our legal obligations in accordance with Article 5/2-ç, within the framework of our company's legitimate interests in accordance with Article 5/2-f, and in line with our field of activity, within the scope of the personal data processing conditions and purposes specified in Article 6 and, where necessary, based on your explicit consent, in a limited and proportionate manner in connection with these purposes.

7. RIGHTS OF THE PERSONAL DATA OWNER STATED IN ARTICLE 11 OF LAW NO. 6698

As personal data owners, if you apply to Online Terapi Danışmanlık Hizmetleri LTŞ. in writing regarding your requests regarding your rights specified below; a response will be given free of charge within 30 (thirty) days at the latest, depending on the nature of your request.

However, if the transaction requires an additional cost, Online Terapi Danışmanlık Hizmetleri LTŞ. The fee determined by the Personal Data Protection Board may be charged.

In this context, personal data owners, in accordance with Article 11 of the KVKK;

• To learn whether or not their personal data has been processed,
• To request information if their personal data has been processed,
• To learn the purpose of processing their personal data and whether or not they are used in accordance with their purpose,
• To know the third parties to whom their personal data has been transferred domestically or abroad,
• To request correction of their personal data if they have been processed incompletely or incorrectly, and to request that the third parties to whom their personal data has been transferred be notified of the transaction made in this context,
• To request that their personal data be deleted or destroyed if the reasons requiring their processing have been eliminated, despite the fact that they have been processed in accordance with the provisions of the Personal Data Protection Law and other relevant legislation, and to request that the third parties to whom their personal data has been transferred be notified of the transaction made in this context,
• To object to the emergence of a result to the detriment of the person by analyzing their processed data exclusively through automated systems,
• To suffer damages due to the unlawful processing of their personal data
• You must submit your application in a clear, understandable manner, and by attaching documents that prove your identity and address information, in writing and with a wet signature, by hand, in the above-mentioned manner to Online Therapy Consultancy Services LTŞ.

Application method	Application address	Information to be specified in the submission
Personal application	Mansuroğlu, 283/14. Sk. NO:6 B, 35535 Bayraklı/İzmir	On the envelope, write “KVKK Information Request”
Notary via	Mansuroğlu, 283/14. Sk. NO:6 B, 35535 Bayraklı/İzmir	On the envelope, write “KVKK Information Request”
Secure e-mail	info@ozelvega.com	In the e-mail subject, write “KVKK Information Request”
With your registered e-mail address	info@ozelvega.com	In the e-mail subject, write “KVKK Information Request”

 

8. STORAGE OF PERSONAL DATA:

Your personal data can be stored for the period required by the purposes of processing. If there is no other justification or legal reason, no international law or regulation, and the obligations arising from contracts are eliminated, your personal data whose processing purposes are eliminated are deleted, destroyed or made anonymous.

9. REQUEST FOR UPDATE OF YOUR INFORMATION

The personal data we obtain and process from you must be accurate and up-to-date when necessary. Therefore, if there is any change in your personal data, you can notify the relevant unit of our Center.

Best regards.